Collecting/Downloading Client Info

Where to find it:

[Cognito Dashboard] → Forms → Your Form → Build → Settings → URL

To download your form’s uploaded files (images/documents) in bulk:

1. Click the form name in the sidebar to open the Entries page.

2. Select the checkbox for the entries you want to download files from. Or, use the checkbox in the top left corner to select all entries at once.

3. Open the Actions menu in the top right toolbar and select Download > Uploaded Files.

4. The system will begin automatically packaging your files into a zipped folder for easy download. Depending on the volume of uploaded files, this process could take some time – feel free to leave the page. While performing other tasks won’t interfere with your download, each organization can only process one bulk download at a time.

5. Once your files are ready, you will receive an email notification containing a link to download the zipped folder. Simply save and then unzip the file to access your files. At this point, the file is available for 24 hours. Please note that the maximum file download size is 100 GB. If your download exceeds that limit, you will receive an email that contains only the first 100 GB of selected files